Privacy Policy (Politique de Confidentialité)
Premium Paris Transfer values your privacy. This policy outlines how we collect, use, protect, and manage your personal data in strict compliance with the European General Data Protection Regulation (GDPR - EU 2016/679) and French CNIL standards.
1. Data Controller (Responsable du Traitement)
The data controller responsible for processing personal data collected on this website is Premium Paris Transfer, Paris, France. For any questions regarding your personal data or privacy rights, please contact our Data Officer at premiumparistransfer@gmail.com.
2. Personal Data We Collect
We only collect personal information that is necessary to fulfill your transfer requests and provide a seamless luxury travel experience. This includes:
- Contact Information: Full name, email address, phone number.
- Booking Details: Pickup date & time, pickup and drop-off locations, passenger count, luggage details, flight/train numbers.
- Technical Data: IP address, browser type, device information, and interaction logs.
- Special Requests: Child seat requirements, VIP preferences, or custom itinerary notes.
3. Purpose of Processing & Legal Basis
Your personal data is collected and processed for the following purposes under lawful GDPR bases:
- Performance of Contract: To manage, confirm, execute, and dispatch your private airport chauffeur bookings.
- Customer Support: To communicate flight updates, arrival notifications, and respond to inquiries via phone/email/WhatsApp.
- Legal & Billing Compliance: To issue commercial invoices and satisfy French tax, accounting, and transport regulations.
- Legitimate Interest: To maintain site security, optimize site speed, and prevent fraudulent bookings.
4. Cookies & Tracking Technologies
We use essential cookies for technical functionality (session management, route quote calculation) and optional performance cookies to analyze user behavior. You can manage or revoke your cookie preferences at any time using our Privacy Consent Banner.
5. Your GDPR Rights (Rights under EU Law)
Under GDPR and French Data Protection Act (Loi Informatique et Libertés), you hold the following rights regarding your personal data:
- Right of Access: Obtain confirmation of whether your data is processed and request copies.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data when no longer legally required.
- Right to Object & Restriction: Object to processing for direct marketing or restrict data processing.
To exercise any of these rights, please email us directly at premiumparistransfer@gmail.com or phone +33 6 65 25 23 10.